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Tag: DSH

Uncompensated Care Recognition Services Medicare DSH Update April 2020

Toyon’s Uncompensated Care Recognition Services (UCRS) is pleased to provide this update on Medicare Uncompensated Care (UC) DSH.  For more information, Please contact Fred Fisher at 888.514.9312, fred.fisher@toyonassociates.com.

In this Update:

  1. 2018 S-10 Audits
    – CMS is auditing FFY 2018 UC costs for all DSH hospitals
    – Initial data requests:
    • May 15 deadline for hospitals in receipt of audit letters
    • Remaining audit letters to be sent out week of May 18
  2. FAP Updates
    – Discovery of charity while accounts are in bad debt
    – Insured patients not under contract with the hospital
    – Access to Healthcare Crisis
  3. Current S-10 Reporting
    – Annual amendments a new standard when filing UC costs
    – Annual consistency with charity care and bad debt write-offs for
      payment predictability

1. FFY 2018 Worksheet S-10 Audits

MACs will be auditing every DSH hospital’s UC listing for FFY 2018 (i.e., FYE 12/31/2018, 6/30/2019).  Due to the COVID-19 crisis, audit deadlines are fluid.  All hospitals currently in receipt of 2018 audit requests, are eligible to receive deadline extensions until May 15.  All other DSH hospitals should anticipate receiving an audit notification the week of May 18.

Action Requested – COVID-19 Challenges

Please feel free to provide Toyon any information related to delays and/or the inability to produce information during these audits due to COVID-19.  For instance, hospital personnel being on-site to pull large patient data files, charity care applications / approvals, etc.  This also includes the delays due to hospital personnel working from home and/or prioritization of other work related to COVID-19.   Please send any comments to Fred Fisher (contact information listed above).


2.  Financial Assistance Policy (FAP) Updates

Hospitals may only report UC amounts on worksheet S-10 of the Medicare cost report if the discounts are specified in the FAP.  As recent in the FFY 2020 IPPS Final Rule, CMS states:

“In Transmittal 10, we clarified that hospitals may include discounts given to uninsured patients who meet the hospital’s charity care criteria in effect for that cost reporting period …As a result, nothing prohibits a hospital from considering a patient’s insurance status as a criterion in its charity care policy. A hospital determines its own financial criteria as part of its charity care policy.”

A hospital’s determination of its own financial criteria thereby provides hospitals discretion on how patient financial discounts are articulated in the FAP.   Whereas traditional FAPs are in plain language as public facing documents, the complex nature of cost reporting instructions now warrants the need for hospitals to craft policy disclosures related to the accounting of patient financial discounts.  In this respect, Toyon has prepared template FAP language concerning emerging categories of UC cost.   Any language ultimately adopted by providers should follow the approval procedure with hospital leadership / board of directors.

FAP – Discovery of Patient Financial Assistance Eligibility During Collections

Changes in revenue reduction under ASC Topic 606, may result in hospitals discovering additional charity care associated with patient accounts in collections.   Typically, outstanding patient receivables relate to coinsurance, copayment and deducible (C+D) amounts.  This is a significant population, considering when C+D are reported as charity care, these amounts are not reduced by the cost to charge ratio.  

Example FAP language may stateIn certain cases, further investigation is required to determine eligibility for patient financial assistance.  If it is discovered a patient may qualify for a financial discount, and the patient’s balance is in billing/collections, the patient’s account will be returned from billing/collections.  If it is determined the account is eligible for financial assistance, [provider] will reverse the account out of bad debt and document the associated charges as a patient financial discount. 

FAP – Patients with Insurance Not Under Contract with Providers

CMS permits hospitals can include charges related to insured patients that do have a contractual relationship with the hospital.  CMS states hospitals may report the following as uncompensated care:

“portion of the total charges, written off to charity care, for uninsured patients, and patients with coverage from an entity that does not have a contractual relationship with the provider who meet the hospital’s charity care policy or FAP.”   

It is important to note CMS does not prescribe any further instruction or guidance on 1) when it is determined a payer is “under contract” nor 2) an industry standard for the determination of charges written-off as charity care for this category of patients. 

Example FAP language may state Negotiations with insurance carriers involving single case agreements for insured patients not under contract with [provider] will be conducted by leadership or representation of [provider]. Although [provider] may agree to the terms of the negotiations with insurance companies, a single case agreement is not representative of a patient “under contract” with [provider]. All unreimbursed amounts are a form of patient financial assistance and determined as the difference between gross hospital charges and hospital reimbursement.

FAP – Access to Healthcare Crisis

As the healthcare industry encounters COVID-19, providers may experience high volumes of care to the most critically vulnerable population of underinsured and uninsured patients.  CMS only recognizes, and reimburses, for this charity if it is articulated in the FAP. 

Example FAP language may state An Access to Healthcare Crisis must be proclaimed by [hospital leadership / approved by the board of directors] and attached to this patient financial assistance document as an addendum.  An Access to Healthcare Crisis may be related to an emergent situation whereby state / federal regulations are modified to meet the immediate healthcare needs of the hospital’s community during the Access to Healthcare Crisis.  During an Access to Healthcare Crisis [provider] may “flex” its patient financial assistance policy to meet the needs of the community in crisis.  These changes will be included in the patient financial assistance policy included as an addendum.  Patient discounts related to an Access to Healthcare Crisis may be provided at the time of the crisis, regardless of the date of this policy (as hospital leadership may not be able to react quickly enough to update policy language in order to meet more pressing needs during the Access to Healthcare Crisis). 


3. Current S-10 Reporting

Toyon recommends an annual evaluation is conducted each year to determine if an amended worksheet S-10 UC DSH listing is necessary.  Through our experience with UC DSH audits, it is common to “refresh” and update the UC DSH listing after the cost report is filed, five months after the close of a hospital’s fiscal year.  This is analogous to the process of reporting Medicare bad debts and the empirical DSH.

This annual evaluation and update is not to determine or reassess the charity and non-covered Medicaid write-offs that fall within the fiscal year, but rather to redetermine insurance coverage on charity and non-covered Medicaid claims.  These determinations are important as they may impact:

·   Charity care related to coinsurance, copayments and deductibles (C+D).  These costs are reported on Worksheet S-10, Line 20 Column 2 (an important population to correctly identify, as these amounts are not reduced by a hospital’s cost to charge ratio); and

·        The amount of non-covered/denied Medicaid charges reported with uninsured charity care on Worksheet S-10, Line 20, Column 1.

Charity care related to coinsurance, copayments and deductibles (C+D)

A significant step reporting UC DSH listing is to identify amounts related to charity C+D; these amounts are not reduced by the cost to charge ratio.  Importantly, there is no industry standard on how these amounts are determined.  CMS’ auditors review these amounts using an audit template inclusive of fields for hospital teams to populate for “insured” patients vs. “uninsured” patients.   The process of obtaining insurance may take up to a year.   Please consider:

·        At the time of filing the UC DSH listing, five months after the fiscal year end, it may be determined certain patients were “uninsured”, therefore the amount written-off during the year is reported as charity on Worksheet S-0 Line 20, Column 1. This write-off amount is reduced by the cost to charge ratio. 

·        The determination of “uninsured” may be driven by the presence of certain transactional data, like an insurance payment. 

·        When certain patients subsequently obtain insurance, the hospital will have more accurate data (i.e., an insurance payment), five months after the cost report is filed.

·        An amended UC DSH listing thereby allows accurate reporting of these charity care write-offs as “insured” to Worksheet Line 20, Column 2.  This write-off amount is not reduced by the cost to charge ratio.  

Toyon has experienced hospitals identifying larger amounts of charity to report as C+D by refreshing insurance status a year after filing the cost report.   If CMS’s expectation is for hospitals to “smooth” this occurrence using a year over year adjustment, there is no industry standard.  Moreover, any year over year smoothing efforts may be complex as they involve amounts reported as “uninsured” on Worksheet S-10 Line 20, Column 1 vs. “insured” on Worksheet Line 20, Column 2. 

Non-Covered/Denied Medicaid Charges

The assessment of reporting non-covered/denied Medicaid accounts is an important part of Toyon’s annual evaluation to determine if an amended UC DSH listing is necessary.  In many cases, identifying the charge write-off for non-covered Medicaid goes beyond the reported patient transaction amount.  For instance, consider:

·        The transaction amount may not always represent the charge write-off, instead it may represent the payment not received from Medicaid.  Therefore, in some cases (i.e., when there is no Medicaid payment), it is more accurate to report total hospital charges as opposed to the transaction amount.

·        There is no industry standard on how hospitals account for non-covered and denied Medicaid transactions.  In circumstances when non-covered Medicaid accounts are written-off and reversed in transaction detail, this occurrence creates annual reporting anomalies when considering the reporting of total hospital charges vs. transaction amounts (year over year).

·        Medicaid coverage and operations are state-specific, impacting the time it takes to processes Medicaid coverage/payments.

At the time of filing the UC DSH listing, five months after the fiscal year end, it may appear there is no Medicaid payment, and therefore a hospital may report the entire hospital charge as “uninsured” charity on Worksheet S-10, Line 20 Column 1.   However, Medicaid may eventually make a payment, thereby making it improper to report the entire hospital charge.  In other occasions, Medicaid may recoup payment, and it would be proper to report the entire hospital charge. 

Toyon also recommends providers assess annual UC reporting for year over year consistency.   CMS’s use of a single base year for UC funding may cause large variations in annual DSH funding.  As hospital teams look for more predictability in annual payments, hospital teams may consider smoothing the timing of charity and bad debt write-offs so there is mitigated variation in UC cost from year to year (aside from other market conditions). 


Toyon is committed to apprising providers with important reimbursement updates.  Please contact Fred Fisher at 888.514.9312 or fred.fisher@toyonassociates.com if you have any questions. 

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COVID-19 Regulatory Changes

 
President’s National Emergency Declaration; CMS COVID-19 Fact Sheet
 
For more information regarding CMS Current Emergency response and issuances, use the link below:
 
See additional COVID-19 updates below:
 
Skilled Nursing Facilities (SNFs)
CMS is temporarily waiving the following requirements for SNFs:
 
3-Day Prior Hospitalization Coverage for SNFs
For those individuals who need to be transferred as a result of an emergency related to the COVID-19 virus, Medicare will waive this requirement when the following conditions occur:
  • Evacuated from a nursing home in the emergency area;
  • Discharged from a hospital (in the emergency or receiving locations) in order to provide care to more seriously ill patients; OR
  • Need SNF care as a result of the emergency, regardless of where the individual resided
Renewal of SNF Benefit Period
Medicare beneficiaries who have recently exhausted their SNF benefits may have their SNF coverage renewed without having to start a new benefit period. The 60-day post-discharge wellness requirement for a new 100-day SNF benefit period to begin will be waived.
  • Additional SNF care related to the COVID-19 virus will be covered without requiring a break in the spell of illness
  • Individuals who had either begun or were ready to begin the process of ending their spell of illness will receive up to an additional 100 days of SNF Part A coverage
Standard MDS Timeframes Waived
CMS will waive the standard timeframe requirements for Minimum Data Set (MDS) assessments and transmissions, which are normally due at the time of admission, within 14 calendar days after admission or change in condition, and upon discharge/transfer, among others.
 
Toyon’s Take:
Providers will need to educate their clinical and billing staff on these changes. How quickly will the MACs’ billing systems be ready to accept bills containing these changes? Billing departments may expect to have claims rejected at first and to require additional help to code and resolve claims.
 
Critical Access Hospitals (CAHs)
CMS is waiving the following requirements for CAHs:
  • Limitation for the number of beds to 25
  • Limitation for the average length of stay to 96 hours
Toyon’s Take:
This waiver will allow CAHs to accept COVID-19 patients in rural areas where bed space may be scarce. How quickly can CAHs increase staffing in order to handle an increase in patients?
 
Acute Care Patients in Excluded Distinct Part Units
CMS is allowing the following changes for housing acute care patients in hospitals:
  • Hospitals may be allowed to house acute care patients in excluded distinct part units, where appropriate, as a result of this emergency
  • The patient’s medical record should be annotated to indicate that the acute care patient is being housed on an excluded unit due to the emergency

Excluded Unit Patients in Acute Care Settings

CMS is waiving the following requirements regarding care for excluded unit patient in the acute care settings of hospitals:
  • Hospitals may be allowed to house excluded distinct part IPF unit patients in acute care settings, as a result of this emergency, and continue to bill for services under the IPF PPS, where the environment is appropriate and conducive to safe care
  • Similarly, hospitals may be allowed to house excluded distinct part IRF unit patients in acute care settings, as a result of this emergency, and continue to bill for services under the IRF PPS, where the environment is appropriate, and patients continue to receive intensive rehab services
  • CMS will allow IRFs to exclude patients, who are admitted to the unit as a result of this emergency, from the IRF population for purposes of calculating the 60% threshold that is required for an IRF to maintain its special certified status
Long-Term Care Hospitals (LTCHs)
LTCHs will be allowed to exclude patient stays related to this emergency in order to meet the 25-day average length of stay requirement.
 
Toyon’s Take:
Providers will need to consider whether or not it is safe to place patients with non-psychiatric diagnoses on IPF units that house more acute psychiatric patients and vice versa.
 
Presumably, CMS will consider both misplaced acute patients on IRF units and misplaced IRF patients on acute care units when calculating the 60% threshold during this fiscal year. The appropriate coding on the claims will need to be verified in order to identify these patients.
 
Coverage and Payment Issues
CMS is making the following changes to Medicare beneficiary coverage:
  • Vaccine:  Once developed, the COVID-19 vaccine will be covered in full under Part D
  • Hospital Stays:  Patients with the virus who no longer meet the need for acute inpatient care but are being quarantined in a hospital patient room may not be charged a private room accommodation differential and will not have to pay an additional deductible for the quarantine period
  • IPPS Payment:  Medicare will pay any DRG and outlier payment, including any quarantine time, until discharge, even when the patient no longer meets the need for acute inpatient care
  • Telehealth:  Patients who have an established relationship with their physician or practitioner may have a “virtual check-in” in any healthcare facility as well as their homes, where the communication need not be related to a medical visit within the previous seven days and does not necessarily lead to a medical visit within the next 24 hours.  This expansion of services will also allow patients to access their physicians using a wider range of communication, including telephones with audio and video capabilities.  In addition, CMS is granting Medicaid waivers to cover broader telehealth services for its beneficiaries.
Toyon’s Take:

If necessary, hospitals should create a new Medicare COVID-19 private room charge in their CDMs to reflect similar charges for both private and semi-private room accommodations, when patients are diagnosed with the virus.  Unless the patient is in an ICU room, it is unlikely that the charges from additional days will generate an outlier payment.

Coverage and Payment Issues

CMS is making the following changes to Medicare beneficiary coverage:
  • Vaccine:  Once developed, the COVID-19 vaccine will be covered in full under Part D
  • Hospital Stays:  Patients with the virus who no longer meet the need for acute inpatient care but are being quarantined in a hospital patient room may not be charged a private room accommodation differential and will not have to pay an additional deductible for the quarantine period
  • IPPS Payment:  Medicare will pay any DRG and outlier payment, including any quarantine time, until discharge, even when the patient no longer meets the need for acute inpatient care
  • Telehealth:  Patients who have an established relationship with their physician or practitioner may have a “virtual check-in” in any healthcare facility as well as their homes, where the communication need not be related to a medical visit within the previous seven days and does not necessarily lead to a medical visit within the next 24 hours.  This expansion of services will also allow patients to access their physicians using a wider range of communication, including telephones with audio and video capabilities.  In addition, CMS is granting Medicaid waivers to cover broader telehealth services for its beneficiaries.
Toyon’s Take:

If necessary, hospitals should create a new Medicare COVID-19 private room charge in their CDMs to reflect similar charges for both private and semi-private room accommodations, when patients are diagnosed with the virus.  Unless the patient is in an ICU room, it is unlikely that the charges from additional days will generate an outlier payment.

Provider Enrollment
CMS will be making the following changes to the provider enrollment process:
  • Waiver of application fee
  • Waiver of site visits
  • Postponement of all revalidation actions
  • Allow licensed providers to render services outside of their state of enrollment
  • Expedited pending or new applications from providers
Toyon’s Take:
Even though many of the steps in the standard provider enrollment process may be temporarily waived, providers should be prepared for CMS and State Agencies to revisit these applications and perform a more thorough follow-up review, after this emergency has passed. Providers should maintain all documentation related to any provider enrollment action until that follow-up review is conducted should that be necessary.
 
Medicaid Programs
CMS is allowing states the flexibility to make changes, such as the following examples:
  • Waive prior authorization requirements for fee-for-service programs
  • Permit providers located out of state to provide care to another state’s Medicaid enrollees who are impacted by this emergency
  • Temporarily suspend certain provider enrollment and revalidation requirements
  • Temporarily waive requirements that physicians and other healthcare professionals be licensed in the state in which they are providing services, so long as they have an equivalent license in another state
  • Temporarily suspend requirements for certain pre-admission and annual screenings for nursing home residents
States can assess their needs in the Medicaid Response Toolkit.
 
COVID-19 Testing: HCPCS U0001 / HCPCS U0002
Beginning April 1, providers can bill Medicare and other insurers for COVID-19 testing provided on or after Feb. 4 using the following Healthcare Common Procedure Coding System (HCPCS) codes:
  • HCPCS U0001 – Medicare will reimburse approximately $36 to allow providers to bill for using CDC’s RT-PCR Diagnostic Test Panel
  • HCPCS U0002 – Medicare will reimburse approximately $51 for validated, in-house developed COVID-19 diagnostic tests.
Please refer to the link below for COVID-19 Test Pricing by MAC jurisdiction:
 
Other Recently Published Rules
 
Interoperability and Patient Access Final Rule [CMS-9115-F]
(FR Publish Date TBD)
  • Improved exchanges for dually eligible patients, which will change from monthly to daily (beginning April 1, 2022)
  • CMS will begin publicly reporting hospitals and clinicians that may be blocking information, based on their EHR attestations (late 2020)
  • CMS is modifying provider CoPs to require that electronic event notifications of a patient’s admission, discharge, and/or transfer be sent to healthcare facilities or practitioners in an effort to improve coordination of care (effective 6 months after publication of this Final Rule)

This information was current as of the time it was published.

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COVID-19 President’s National Emergency Declaration CMS Fact Sheet

President’s National Emergency Declaration; CMS COVID-19 Fact Sheet
 
On March 13, 2020, the Centers for Medicare & Medicaid Services (CMS) published a fact sheet that outlines the impacts to healthcare providers from President Trump’s national emergency declaration. CMS is empowered to take proactive steps through 1135 waivers and rapidly expand the Administration’s aggressive efforts against COVID-19.
 
Overall, these regulatory changes are focused on addressing the potential shortage of beds needed to address the infected population. It appears that excess patient load may now be pushed into any available bed, including post-acute care settings by waiving patient and facility requirements. These changes appear to be effective immediately.
 
For more information regarding CMS Current Emergency response and issuances, use the link below:
 
 
Toyon’s Take on Hospital Charity Policies During the Emergency
As demand increases, providers should prepare for an influx of patients who are underinsured with high deductible health plans, or one of over 27 million Americans without health coverage. As hospitals care for these patients, it is important any corresponding patient discounts are specified in the patient financial assistance policy (FAP). If providers are loosening FAP requirements for care related to COVID-19 testing or treatment, it is recommended the FAP is updated to include this coverage. Specification in the FAP allows for uncompensated care cost recognition and payment for DSH providers.
 
Toyon is committed to keeping providers informed and will continue to send important updates as they unfold.

Respectfully,

Toyon Associates, Inc.
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